Hello Viper Guys and Gals...
For what it's Worth, I posted on the main ViperClub Forum the details of my "Debacle" dealing with Steve Prescott and Vipair Performance Products.
Be aware!!! It has happened to several of us (there are several threads of customers who have been ripped off). I wish I had read them before.
here's the link: http://forums.viperclub.org/threads/664346-Is-Steve-Prescott-and-Vipair-Performance-Parts-a-Scam-or-going-out-of-business-!?p=3169358#post3169358
Such a pain to have to deal with this!!!
Here are the Emails we've exchanged:
*************************************************************************************************************
Mr Steve Prescott,
I don't believe in anything you say or write anymore. You obviously have no intention in shipping me the parts I paid for and all you seem to do is send me E-Mails with lame excuses to buy yourself some time. I am done playing this game.
If I don't see a shipping notice or refund by the end of next week, I will start the process of doing what needs to be done.
You've already lost a lot of business through the Viper owners who have been Black Copied on these emails and who have bought their Aero Packages, hoods, etc. through your competitors. It will be exponential when this is going to be on Forums all over the world. Your Company Names and your personal name (You have noticed that I am using your full name: Steve Prescott at this point, it's for Internet "de-Marketing" purpose) will be "de-Marketed" all over the web. It's my job to promote (or "de-Promote") products and names over the web, so I know what I am talking about.
I will be working on the legal aspect of getting my Money back through your Canadian shadow company at the same time.
Terry Rossi.
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Tuesday, March 19, 2013 9:54 PM
To: Terry Rossi
Subject: Re: Still waiting for my parts or my money back from VIPAIR...
Hi Terry,
I will be talking with my comp factory tonight and get the shipping details. I have spent so much time the past 2-3 weeks working on this Veteran car I have been building that I have not followed up on your shipment, sorry.
I will email or call you tomorrow
Thanks
Steve
On 3/19/13 12:00 PM, "Terry Rossi" <[email protected]> wrote:
******* This E-mail is FYI to keep everyone posted on the episode of my order placed to Steve Prescott through VIPAIR that has been placed in October 2012.
******* I am still waiting for my parts to be shipped or my money returned.
Steve,
I just don't know what to say... It's been another month since your last email. 6 months now since I've placed (and PAID) my order. After our last conversation, I thought you were going to fulfill your responsibilities, but still No parts have been shipped and You are ignoring me again.
At this point, I am sending Emails just to keep the Viper community posted.
I have been very patient and courteous so far, but it doesn't seen to work so well. Next step I guess is to post all of this on the Viper board to make sure no one else will go through this + all the Legal procedures you must be familiar with...
Be assured that I won't give up until I get my parts or my money back.
Terry.
--------------------------------------------------------------------------------
From: Terry Rossi [mailto:[email protected]]
Sent: Monday, March 04, 2013 9:45 AM
To: 'Steve Prescott'
Subject: Still waiting...
Steve,
We are March 4th now and I still haven't heard anything from anyone regarding arrival or even departure of any of the parts?!?
I don't understand, I thought all would be well after our last conversation. You said it would be delivered 3 days after the 18th. That was about 2 weeks ago...
Please let me know what's happening...
Terry.
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Tuesday, February 19, 2013 7:01 PM
To: Terry Rossi
Subject: Re: My Parts or my Money back...
Hi Terry,
Yes I did, I am giving that info to the factory to ship the decklid and hood to.
Attached are pics of the CF top, it is here now, I will have it packaged and trucked down to you in the next week to 10 days as well.
Thanks
Steve
On 2/19/13 9:41 AM, "Terry Rossi" <[email protected]> wrote:
Steve,
Can you acknowledge that you received my previous E-Mail with a new Shipping address? Thanks.
Terry.
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Friday, February 15, 2013 7:38 PM
To: Terry Rossi
Subject: Re: My Parts or my Money back...
Hi Terry,
I had it all ready to ship to you from my factory and it missed cutoff before CNY, they are returning on the 18th and it will be air freighted to you by DHL on the 19th, you will receive it approx business 3 days later.
I am very sorry for the delay and if you like you can have one of Carbon hardtops I have here now as compensation for the delay.
I am very sorry.
Thanks and regards
Steve
On 2/15/13 9:59 AM, "Terry Rossi" <[email protected]> wrote:
Hi Steve,
I am very disappointed to see that you are not taking my calls nor responding to my E-Mails anymore. I remember the good ol' days when you used to call me back within few seconds. It's been now about 4 months that I am waiting for my Hood and my Deck (although I made the full payment when you requested it 4 months ago). I won't keep on trying to reach you for ever and I won't beg you to be nice (Like this guy on the Viper Board who seemed to have had a very similar issue with you).
http://forums.viperclub.org/threads/611477-Beware-Of-Vipair-Performance-!!
Your last E-Mail was from October 11th when you were saying the parts were on their way. You told me 2 weeks ago again that I would get my parts within few days, but they apparently have never been shipped. If these parts can't be made for any reason, you can return my payment and all will be good. If you keep on ignoring my calls and E-Mails, I will assume that you want to keep the Money AND the Parts and I will have to use a different approach...
It is very sad, but not uncommon. I will give you the benefits of the doubt for few more days although there's a French Expression that says: "There's no smoke without a fire...". See, I still kept my sense of humor (but you can be sure that I won't give up on getting my parts or money back).
I took the liberty to BCC a couple of Friends who are involved in the "Viper World" in order to keep everyone "informed"...
I still hope to hear from you very soon...
Terry.
--------------------------------------------------------------------------------
From: Terry Rossi [mailto:[email protected]]
Sent: Thursday, February 07, 2013 9:35 AM
To: 'Steve Prescott'
Subject: RE: pics of Hardtop
Steve,
You said my parts would be delivered this week. If they have been shipped already please give me the shipping information so I can track it.
Also I have lost the information on your CF Hard Top and tonneau cover. Can you send me pictures and pricing again?
Thanks.
Terry.
--------------------------------------------------------------------------------
From: Terry Rossi [mailto:[email protected]]
Sent: Thursday, January 31, 2013 10:24 PM
To: 'Steve Prescott'
Subject: RE: pics of Hardtop
Importance: High
Steve,
What is going on with my parts? It's been 3 months now. I know my project is on hold and I am busy working on other things, but I'd like to know if you can make these parts and send them to me or return my money. What is really going on there?!?
Terry.
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Thursday, October 11, 2012 9:27 PM
To: Terry Rossi
Subject: Re: pics of Hardtop
Hi Terry,
Its all on the way, I am up at my Canada office this week, I will track and get back to you.
Thanks
Steve
On 10/11/12 9:33 AM, "Terry Rossi" <[email protected]> wrote:
Steve,
I am still waiting for my order to show up. Can you check and tell me what is going on?!?
Thanks.
Terry.
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Thursday, September 20, 2012 10:30 AM
To: Terry Rossi
Subject: Re: pics of Hardtop
Hi Terry,
Here is the invoice for splitter and hood
Thanks
Steve
On 9/20/12 10:03 AM, "Terry Rossi" <[email protected]> wrote:
Nice!!! How much does it weight? How much do you want for it?
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Thursday, September 20, 2012 8:21 AM
To: Terry Rossi
Subject: Re: pics of Hardtop
On 9/19/12 8:07 PM, "Terry Rossi" <[email protected]> wrote:
Nice! Do you have a picture on a car?
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Wednesday, September 19, 2012 4:13 PM
To: Terry Rossi
Subject: FW: pics of Hardtop
For what it's Worth, I posted on the main ViperClub Forum the details of my "Debacle" dealing with Steve Prescott and Vipair Performance Products.
Be aware!!! It has happened to several of us (there are several threads of customers who have been ripped off). I wish I had read them before.
here's the link: http://forums.viperclub.org/threads/664346-Is-Steve-Prescott-and-Vipair-Performance-Parts-a-Scam-or-going-out-of-business-!?p=3169358#post3169358
Such a pain to have to deal with this!!!
Here are the Emails we've exchanged:
*************************************************************************************************************
Mr Steve Prescott,
I don't believe in anything you say or write anymore. You obviously have no intention in shipping me the parts I paid for and all you seem to do is send me E-Mails with lame excuses to buy yourself some time. I am done playing this game.
If I don't see a shipping notice or refund by the end of next week, I will start the process of doing what needs to be done.
You've already lost a lot of business through the Viper owners who have been Black Copied on these emails and who have bought their Aero Packages, hoods, etc. through your competitors. It will be exponential when this is going to be on Forums all over the world. Your Company Names and your personal name (You have noticed that I am using your full name: Steve Prescott at this point, it's for Internet "de-Marketing" purpose) will be "de-Marketed" all over the web. It's my job to promote (or "de-Promote") products and names over the web, so I know what I am talking about.
I will be working on the legal aspect of getting my Money back through your Canadian shadow company at the same time.
Terry Rossi.
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Tuesday, March 19, 2013 9:54 PM
To: Terry Rossi
Subject: Re: Still waiting for my parts or my money back from VIPAIR...
Hi Terry,
I will be talking with my comp factory tonight and get the shipping details. I have spent so much time the past 2-3 weeks working on this Veteran car I have been building that I have not followed up on your shipment, sorry.
I will email or call you tomorrow
Thanks
Steve
On 3/19/13 12:00 PM, "Terry Rossi" <[email protected]> wrote:
******* This E-mail is FYI to keep everyone posted on the episode of my order placed to Steve Prescott through VIPAIR that has been placed in October 2012.
******* I am still waiting for my parts to be shipped or my money returned.
Steve,
I just don't know what to say... It's been another month since your last email. 6 months now since I've placed (and PAID) my order. After our last conversation, I thought you were going to fulfill your responsibilities, but still No parts have been shipped and You are ignoring me again.
At this point, I am sending Emails just to keep the Viper community posted.
I have been very patient and courteous so far, but it doesn't seen to work so well. Next step I guess is to post all of this on the Viper board to make sure no one else will go through this + all the Legal procedures you must be familiar with...
Be assured that I won't give up until I get my parts or my money back.
Terry.
--------------------------------------------------------------------------------
From: Terry Rossi [mailto:[email protected]]
Sent: Monday, March 04, 2013 9:45 AM
To: 'Steve Prescott'
Subject: Still waiting...
Steve,
We are March 4th now and I still haven't heard anything from anyone regarding arrival or even departure of any of the parts?!?
I don't understand, I thought all would be well after our last conversation. You said it would be delivered 3 days after the 18th. That was about 2 weeks ago...
Please let me know what's happening...
Terry.
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Tuesday, February 19, 2013 7:01 PM
To: Terry Rossi
Subject: Re: My Parts or my Money back...
Hi Terry,
Yes I did, I am giving that info to the factory to ship the decklid and hood to.
Attached are pics of the CF top, it is here now, I will have it packaged and trucked down to you in the next week to 10 days as well.
Thanks
Steve
On 2/19/13 9:41 AM, "Terry Rossi" <[email protected]> wrote:
Steve,
Can you acknowledge that you received my previous E-Mail with a new Shipping address? Thanks.
Terry.
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Friday, February 15, 2013 7:38 PM
To: Terry Rossi
Subject: Re: My Parts or my Money back...
Hi Terry,
I had it all ready to ship to you from my factory and it missed cutoff before CNY, they are returning on the 18th and it will be air freighted to you by DHL on the 19th, you will receive it approx business 3 days later.
I am very sorry for the delay and if you like you can have one of Carbon hardtops I have here now as compensation for the delay.
I am very sorry.
Thanks and regards
Steve
On 2/15/13 9:59 AM, "Terry Rossi" <[email protected]> wrote:
Hi Steve,
I am very disappointed to see that you are not taking my calls nor responding to my E-Mails anymore. I remember the good ol' days when you used to call me back within few seconds. It's been now about 4 months that I am waiting for my Hood and my Deck (although I made the full payment when you requested it 4 months ago). I won't keep on trying to reach you for ever and I won't beg you to be nice (Like this guy on the Viper Board who seemed to have had a very similar issue with you).
http://forums.viperclub.org/threads/611477-Beware-Of-Vipair-Performance-!!
Your last E-Mail was from October 11th when you were saying the parts were on their way. You told me 2 weeks ago again that I would get my parts within few days, but they apparently have never been shipped. If these parts can't be made for any reason, you can return my payment and all will be good. If you keep on ignoring my calls and E-Mails, I will assume that you want to keep the Money AND the Parts and I will have to use a different approach...
It is very sad, but not uncommon. I will give you the benefits of the doubt for few more days although there's a French Expression that says: "There's no smoke without a fire...". See, I still kept my sense of humor (but you can be sure that I won't give up on getting my parts or money back).
I took the liberty to BCC a couple of Friends who are involved in the "Viper World" in order to keep everyone "informed"...
I still hope to hear from you very soon...
Terry.
--------------------------------------------------------------------------------
From: Terry Rossi [mailto:[email protected]]
Sent: Thursday, February 07, 2013 9:35 AM
To: 'Steve Prescott'
Subject: RE: pics of Hardtop
Steve,
You said my parts would be delivered this week. If they have been shipped already please give me the shipping information so I can track it.
Also I have lost the information on your CF Hard Top and tonneau cover. Can you send me pictures and pricing again?
Thanks.
Terry.
--------------------------------------------------------------------------------
From: Terry Rossi [mailto:[email protected]]
Sent: Thursday, January 31, 2013 10:24 PM
To: 'Steve Prescott'
Subject: RE: pics of Hardtop
Importance: High
Steve,
What is going on with my parts? It's been 3 months now. I know my project is on hold and I am busy working on other things, but I'd like to know if you can make these parts and send them to me or return my money. What is really going on there?!?
Terry.
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Thursday, October 11, 2012 9:27 PM
To: Terry Rossi
Subject: Re: pics of Hardtop
Hi Terry,
Its all on the way, I am up at my Canada office this week, I will track and get back to you.
Thanks
Steve
On 10/11/12 9:33 AM, "Terry Rossi" <[email protected]> wrote:
Steve,
I am still waiting for my order to show up. Can you check and tell me what is going on?!?
Thanks.
Terry.
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Thursday, September 20, 2012 10:30 AM
To: Terry Rossi
Subject: Re: pics of Hardtop
Hi Terry,
Here is the invoice for splitter and hood
Thanks
Steve
On 9/20/12 10:03 AM, "Terry Rossi" <[email protected]> wrote:
Nice!!! How much does it weight? How much do you want for it?
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Thursday, September 20, 2012 8:21 AM
To: Terry Rossi
Subject: Re: pics of Hardtop
On 9/19/12 8:07 PM, "Terry Rossi" <[email protected]> wrote:
Nice! Do you have a picture on a car?
--------------------------------------------------------------------------------
From: Steve Prescott [mailto:[email protected]]
Sent: Wednesday, September 19, 2012 4:13 PM
To: Terry Rossi
Subject: FW: pics of Hardtop